Unified Communication Service

vCube delivers Unified Communication through its Converged Communications Solutions, which are designed to integrate traditional communication tools, such as telephony and email, with modern collaboration technologies like instant messaging and conferencing. This approach allows users to communicate seamlessly from any location, using any device and accessing any application.

Regarding the specific services you identified, our profile highlights the following:

Business Issues Addressed

vCube’s unified communication systems are designed to solve several critical business challenges:

Increasing Costs: Telecommunications can account for up to 80% of a company’s annual IT spend.
Geographic Disparity: Workers often require information from people located in multiple different locations.
The Rise of Telecommuting: Addressing the needs of a workforce that increasingly works remotely or teleworks.
Travel and Time Pressures: Reducing the need for travel while meeting the demand for real-time access to information and people.

Key Business Benefits

Implementing these solutions provides several advantages, including improved productivity through faster response times, reduced travel and communication costs, and increased flexibility for remote employees. Furthermore, these systems allow for the integration of existing technologies to support future growth.

Strategic Partners

To deliver these “ICT Out of the Box” solutions, vCube partners with industry leaders including Cisco, Yeastar, Asterisk, Microsoft (Cloud Accelerate Partner), and Bluebox.

Core Service Categories

vCube groups its unified communication solutions into five main areas:

IP Telephony: Provides a secure and robust voice infrastructure that serves as a platform for richer collaboration while reducing costs.
Integrated Collaboration: Improves business process speed by integrating multiple communication channels and “Presence” within the user’s working context.
Contact Centres: Delivers integrated management of customer interactions across various communication channels to grow and retain the customer base.
Enterprise Mobility: Ensures remote and mobile workers have seamless access to corporate communication tools and business applications regardless of their location.
Visual Communications: Implements Tele-presence and video conferencing to enhance remote collaboration and eliminate the time and cost penalties of traveling.

By aligning these services with international standards like ISO 27001 and the ITIL framework, vCube ensures that your organization can manage, protect, and mitigate risks to your rapidly growing information assets.

Frequently Asked Questions

What unified communication solutions does vCube provide?

Solutions include:

IP Telephony
Call Center Solutions
Video Conferencing
Enterprise Collaboration
Voice over IP (VoIP)
Meeting Room Technologies