Hazem is a highly experienced ICT Project Manager he is responsible for vCube on/off site project deliverables. He manages on-site vCube Crew and installation teams and works as part of the PMO Team. Beside he is a Subject Matter Expert in Data Center Solutions. He is the best for managing timely constrained projects and maintaining vCube Project Delivery Lifecycle and Quality Process (VPLQ) on site. Before venturing vCube, Hazem was responsible for managing Projects Technical Deliverables and Services for enterprise Academies in Abu Dhabi & Dubai.
• Maintain staff technical proficiency and productivity, and provide trainings.
• Establish and maintain quality in project. Project Planning & execution, Project Budgeting & Scheduling ,Risk Management
• Ensure Projects are Developed to increase awareness / Interest of customer
• Act as liaison between clients & Technical Staff on all implementation stages. Suggest process improvements to benefit client & Organization
• Identify and promote for better quality of service, delivery and meet expected time lines.
• Work closely with the sponsor of the project to ensure that adequate resources are applied.
• Responsible for planning and ensuring that the project is successfully completed on time and within budget
• Define project success criteria. Document project constraints. Conduct cost/benefit analysis.
• Develop detailed project plan, tailoring methodology to reflect project needs.
• Ensure that management, users; affected state organizations, and contractors agree to project commitments.
• Regularly review project status, comparing budgeted to actual values.
• Ensure that project plan is updated and signed off as needed.
• Obtain management and user approval of design, test, and approaches. Assist in development of the Implementation team.
• Coordinate live data with client and ensure system is activated to live status on committed date.
• Review project risks and establish mitigation procedures.
• Develop an action plan for any product that does not pass acceptance test.
• Obtain user and management approval of tested system.
• Ensure accurate and timely implementation from inception to completion across all official documents.
• Develop post-implementation report, Develop Hand Over Report, Develop the On-Going Maintenance Procedures Report
• Security ( Cisco, Juniper, Fortinet, Bluecoat, Barracuda, Palo alto)
• Telephony ( Cisco, Avaya, Lync, Siemens, Asterisk)
• Networks (Cisco, Juniper, Brocade, HP ,Avaya)
• Servers & PCs ( HP, Dell, IBM, Fujitsu, Cisco)
• Storage & Backup (EMC, Netapp, Fujitsu, Dell, Symantec)
– Data Centers (APC, Rittal, Cannon)
• Service Desks and NOCs ( Manage engine, CA, BMC Remedy, Axios)
• Applications and ERP ( Oracle, SQL, SAP, Microsoft Dynamics)
• DC Management (Avocent, Raritan, Solarwinds, HP open view)
• Virtualization (VMware, Citrix, Microsoft)
• Audio / Video ( Extron, Crestron, Polycom, Lifesize, Ravolabs, Clearone)
• IP TV, CCTV, Access control & Digital Signage
• DMS & CMS
• Developed Applications
• Passive, Active, Servers and storage network design
• BOQ’s Preparation
• Technical Writing
• Specification write up
• Material and recourses calculations
• Self motivated, standalone and able to achieve all targets beside team work.
• Follow ups, DTS, CCN, RFI
• Awareness of all actions on site
• Ability to take decision
• Ability to manage Manpower
• Creating formal Method statements
• DataCentre Virtualization (VMware, Citrix, Hyper-V), Storage networks and cloud computing environments
• SAN, NAS, Backup, Achieving Designing & Config (Clariion, Celerra, Legato, FMA, AVAMAR, DX, VNX) (EMC, NetAPP, HP, Dell)
• Switches, Routers & Security Appliances Designing & Config (CISCO,HP, Brocade, Juniper)
• Design and implementation of Green Data Centers with different tiers (1,2,3)
• Design and implementation of intelligent structured cabling
• Designing and implementing cable pathways & containments.
• Designing and implementing cabinets, racks & enclosures.
• Awareness of many techniques of passive and active data centre cooling systems
• Power consumption and heat dissipation calculations
• UPS and standby Generators design and implementation
• Grounding and bonding of data centre equipments
• Act as liaison between clients & Technical Staff on all implementation stages. Suggest process improvements to benefit client & Organization
• Identify and promote for better quality of service, delivery and meet expected time lines.
• Work closely with the sponsor of the project to ensure that adequate resources are applied.
• Responsible for planning and ensuring that the project is successfully completed on time and within budget
• Define project success criteria. Document project constraints. Conduct cost/benefit analysis.
• Develop detailed project plan, tailoring methodology to reflect project needs.
• Ensure that management, users; affected state organizations, and contractors agree to project commitments.
• Regularly review project status, comparing budgeted to actual values.
• Ensure that project plan is updated and signed off as needed.
• Obtain management and user approval of design, test, and approaches. Assist in development of the Implementation team.
• Coordinate live data with client and ensure system is activated to live status on committed date.
• Review project risks and establish mitigation procedures.
• Develop an action plan for any product that does not pass acceptance test.
• Obtain user and management approval of tested system.
• Ensure accurate and timely implementation from inception to completion across all official documents.
• Develop post-implementation report, Develop Hand Over Report, Develop the On-Going Maintenance Procedures Report
• Configuring and troubleshooting all types of Switches with VLAN’s, interswitching, VTP, STP, Redundancy, inter-vlan routing.
• Configuring and troubleshooting all types of Routers with Routing protocols (Wan, internet, VPN and MPLS).
• Identify Security threats to a network and describe general methods to migrate those threats (firewall, IPS, ACS, NAC and CMARS),
• Configuring and troubleshooting Wireless networks (Access points & controllers).
• Configuring and troubleshooting VoIP (IPT) networks (Voice gateway, Call managers, Unity and CME).
• Highly qualified to Repair & Configure all types of Hardware (Desktops, Laptops, Servers and Printers).
• Highly qualified in installing all types of Operating Systems & Virtualization Software.
• Configuring and troubleshooting most types of Servers, Blades and PAN systems
• Configuring Storage (SAN,NAS) , backup, tape library.
• Capable to deliver efficient & cost effective Solutions for end users.
• Aware technically of all types of Structured Cabling and Containment systems (Designing, implementing &testing).
• Assigning resources for service calls and supervising their performance in customer place, affording engineer needs from tools and material needed for the job, following up
with the engineer till the closure of the call.
• Assessing our clients current it environment with best practices.
• Developing and integrating IT application & infrastructure strategies.
• Driving and prioritizing IT projects and lead IT implementation and communication master plan.
• Analyzing investment requirements and proposed benefits of new and existing IT projects and allocating budgets and taking care of long term IT budgets.
• Generating and capturing ideas to improve delivery of IT services and translate them into strategic IT initiatives
• Maintaining and following up Service Level Agreements, Annual maintenance contacts and maintaining spare lists.
• Quoting, preparing coast sheets, invoicing for chargeable cases, insuring depositing amounts with accounts and issuing GRN and delivery with logistics.
• Incident, problem, Change, release & Configuration Management skills
At ETISALAT Contact Centre in Ajman, handling a position as a Technical Support Engineer supports Dubai e-government services (ASK DUBAI) and Internet services (eCompany). Aware of the IT services best practices. I’m Very well trained on customer service techniques, negotiating skills and problem solving tactics.
At ITQAN AL BAWARDI e-infrastructure in Abu Dhabi, handling a position as a Computer Hardware Engineer. Well qualified to repair and troubleshoot various devices, such as ( Pc’s, Monitors, Printers, Notebooks and Servers). (Note: This experience was gained by a training course from UAE University)
● Lead project planning, execution, budgeting, scheduling, resource allocation, and risk management.
● Define project success criteria, document project constraints, and conduct cost/benefit analysis.
● Develop detailed project plans and tailor project methodologies to specific project requirements.
● Manage projects to ensure successful completion on time, within budget, and according to agreed quality standards.
● Act as the liaison between clients, project sponsors, management, technical teams, users, and contractors throughout all implementation stages.
● Ensure adequate resources are assigned and effectively utilized throughout the project lifecycle.
● Establish and maintain project quality, delivery standards, and expected timelines.
● Regularly review project status and compare budgeted versus actual project values.
● Maintain project plans, approvals, documentation, and required sign-offs.
● Obtain management and user approval for designs, testing approaches, and implementation activities.
● Coordinate live data migration and ensure systems are activated on the committed go-live date.
● Identify project risks and establish appropriate mitigation procedures.
● Develop corrective action plans for products or systems that do not pass acceptance testing.
● Obtain user and management approval of tested systems.
● Ensure accurate and timely implementation documentation from project inception through completion.
● Develop post-implementation reports, handover documentation, and ongoing maintenance procedure reports.
● Support development and training of implementation teams while maintaining staff technical proficiency and productivity.
● Cybersecurity & Network Security: Cisco, Juniper, Fortinet, Bluecoat, Barracuda, Palo Alto
● Telephony & Unified Communications: Cisco, Avaya, Lync, Siemens, Asterisk
● Networking: Cisco, Juniper, Brocade, HP, Avaya
● Servers & Computing: HP, Dell, IBM, Fujitsu, Cisco
● Storage & Backup: EMC, NetApp, Fujitsu, Dell, Symantec
● Data Center Infrastructure: APC, Rittal, Cannon
● Service Desk & NOC: ManageEngine, CA, BMC Remedy, Axios
● Applications & ERP: Oracle, SQL, SAP, Microsoft Dynamics
● Data Center Management: Avocent, Raritan, SolarWinds, HP OpenView
● Virtualization: VMware, Citrix, Microsoft
● Audio / Video & Collaboration: Extron, Crestron, Polycom, LifeSize, Ravolabs, ClearOne
● IP TV, CCTV, Access Control & Digital Signage
● DMS & CMS
● Application Development
● Data Center Virtualization: VMware, Citrix, Hyper-V; storage networking and cloud computing environments.
● SAN, NAS & Backup: Design and configuration of Clariion, Celerra, Legato, FMA, Avamar, DX and VNX across EMC, NetApp, HP and Dell platforms.
● Network & Security Infrastructure: Design and configuration of switches, routers, and security appliances including Cisco, HP, Brocade and Juniper.
● Green Data Centers: Design and implementation of Green Data Centers across Tier 1, Tier 2 and Tier 3 environments.
● Structured Cabling: Design and implementation of intelligent structured cabling systems.
● Cable Infrastructure: Design and implementation of cable pathways and containment systems.
● Racks & Enclosures: Design and implementation of cabinets, racks, and enclosures.
● Data Center Cooling: Knowledge of passive and active data center cooling techniques.
● Power & Thermal Engineering: Power consumption and heat-dissipation calculations.
● Power Infrastructure: UPS and standby generator design and implementation.
● Passive and active network design.
● Server and storage network design.
● BOQ preparation.
● Technical writing and solution documentation.
● Technical specification write-up.
● Material and resource calculations.
● Independently manage assigned engineering activities while working effectively within project teams.
● Manage project follow-ups and technical documentation, including DTS, CCN, and RFI.
● Maintain awareness and coordination of site activities throughout implementation.
● Support technical decision-making during project execution.
● Manage project manpower and coordinate engineering resources.
● Develop formal Method Statements for project implementation activities.
Electrical Engineering Department, Engineering Collage, UAE University, Al Ain, P.O. Box 17551, UAE
1st Floor, Khalifa City Trading Centre, Street No. 54, Khalifa City A
General Inquiries: GMO@itqan.ae
Sales Inquiries: sales@itqan.ae
Tel: +971 2 6767666, 4037999
Abu Dhabi – UAE
P.O.Box: 34895, ABU DHABI, UAE
Email: enquiry@emircom.com
Tel: +971 2 644 90 88
Fax: +971 2 645 52 88
VISIONAIRE FZE Plot No B34BS20, The Campus@ Visionaire
PO BOX 16928 JAFZA, Dubai UAE
Email: dubai@visionaire.com
Tel : 04-8815222