IP & Telephony Systems

At vCube, we deliver IP & Telephony Systems as a core component of our Converged Communications Solutions, designed to help organizations transform data into actionable information and accelerate internal and external communication. Our approach focuses on creating a “Unified. Simplified.” environment where traditional tools and modern collaboration technologies work together seamlessly.

Our IP Telephony solution includes the following key elements:

Core Offering: Secure & Robust Voice Infrastructure

We provide a secure and robust voice infrastructure that serves as the foundation for richer communications and collaboration. By integrating traditional tools like telephony and email with modern technologies such as Instant Messaging (IM) and conferencing, we enable your team to communicate from any location, using any device, and accessing any application.

Business Benefits

Implementing vCube’s IP and Telephony systems delivers measurable advantages, including:

Improved Productivity: Enhanced response times and “first contact completion”.
Increased Flexibility: Remote and home workers are empowered to be more productive outside the traditional office environment.
Future-Ready Integration: Our solutions are designed to integrate with existing technologies to support future growth regardless of location.

The Converged Ecosystem

Beyond standard voice calls, our telephony solutions integrate with a broader suite of services:

Contact Centres: For integrated customer interaction management.
Enterprise Mobility: Providing seamless access to corporate tools for mobile workers.

Visual Communications: Incorporating Tele-presence and video conferencing over IP/ISDN.

Addressing Critical Business Issues

Our telephony systems are designed to solve specific challenges faced by modern enterprises:

Cost Management: We address increasing communication costs, noting that telecommunications can account for up to 80% of a company’s annual IT spend.
Geographic Disparity: Our systems support workers who must collaborate across multiple locations and time zones.
Remote Work Support: We provide the infrastructure necessary for the rise of telecommuting and teleworking.
Reduced Travel: By implementing high-quality voice and visual tools, we reduce the need for physical business travel and its associated costs.

Strategic Partnerships

To ensure the highest technical standards, we partner with industry leaders in networks and telephony, including Cisco, Yeastar, Asterisk & Bluebox. These partnerships allow us to provide cost-effective solutions tailored to all sectors, with a particular focus on the needs of Small and Medium Businesses.

By aligning these services with international standards like ISO 27001 and the ITIL framework, vCube ensures that your organization can manage, protect, and mitigate risks to your rapidly growing information assets.